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Assisted Reproduction

A Cautionary Tale: How To Protect Yourself From Unscrupulous Surrogacy Agencies

George Bernard Shaw said it best: “If history repeats itself, and the unexpected always happens, how incapable must Man be of learning from experience.”  I have already received a few inquiries from people concerned about the status of their trust funds and security of their payments following the allegations of impropriety at Bala Surrogacy Agency. So I have listed, quite quickly, just a few things to keep in mind if you are anxious about an imminent or ongoing surrogacy arrangement:

  • Do not rely upon a website’s representations or testimonials. Contact independent professionals such as physicians, attorneys and mental health professionals to obtain an objective opinion about the program you are considering.
  • Agencies have preyed upon vulnerable Intended Parents using glossy marketing material; impressive websites;and bogus statistics, qualifications and testimonials. So while the internet has enabled unscrupulous agencies to exploit unsuspecting individuals, it also can be used to great advantage. Use the internet to conduct your own research into any agency you are considering. A quick Google Earth search would have revealed that most of the SurroGenesis offices did not exist or were not what they were purported to be. A Google search on the owner of Bala Surrogacy would have revealed a prior affiliation with SurroGenesis which might be an influencing factor in your decision making process.
  • Be skeptical. Agencies are busineses and while their motivations may be largely altruistic, they nevertheless exist to make a profit. Do not assume that any representation that is being made is truthful. Trust but verify. Similarly, if you conduct any internet research, be sure that the source of the information is unbiased. There are many commercial sites, aligned with agencies, who are masquerading as neutral and independent resources of information. Moreover, it is not uncommon to see message boards full of wonderful testimonials without any ability to determine the objectivity of the commenter.
  • Insist that the agency disclose any all real or potential conflicts of interest. Demand that they disclose any ownership or pecuniary interest they may have in any outside entity or professional that they refer you to.
  • Review their retention documents carefully. Some agencies include hidden charges or make all or a portion of their fee non-refundable — even if they provide no services. You have a right to negotiate changes to your agency contract and if the agency is over-reaching and unwilling to address your concerns, you may need to find a new agency.
  • Demand that the agency, in writing, explain how they handle trust or escrow accounts. If they refer you to an outside escrow company, be sure to inquire as to any ownership or financial interest the agency has in that escrow company. Inquire as to whether the escrow company is bonded, licensed and/or insured. Make certain that the escrow company transmits regular statements reflecting the status of your account. If your surrogate agency serves as the trust administrator, demand that they provide you with bank statements or a written verification from a CPA who regularly audits their accounts. Please do not rely solely upon an internally generated ledger of your account as it is far too easy for an agency to manipulate a QuickBooks or PeachTree accounting ledger to reflect funds that no longer exist.
  • Make sure you are represented by independent counsel. Do not allow the agency to unilaterally appoint an attorney on your behalf or that of your surrogate. Select a qualified, experienced and independent attorney to represent your interests, oversee the process and advocate on your behalf.
  • Educate yourself on the professional and ethical guidelines that exist to protect you. Resources such as the American Society of Reproductive Medicine and the Society for Assisted Reproductive Technology are invaluable resources. Do not take an agency’s representations that they adhere to these organizations guidelines at face value. Confirm with your doctor, attorney or mental health professional that all protocols are being adhered to.
  • Visit the agency’s office. Too many shady agencies operate behind fictitious addresses or Post Office boxes. If the agency is unwilling to disclose their office address and/or allow you to visit, you have just been presented with a major red flag.
  • The aforementioned list is not meant to be exhaustive. Rather, it should be used solely as a starting point. I have quickly posted it so as to address some of the concerns I have heard this afternoon from worried Intended Parents and Surrogates who are anxious given the recent scandals that have come to light. Also, please do not automatically assume the worst if you hear a rumor about your agency. Often times when scandals like this hit the news, there is more smoke than fire. Sometimes it is misinformation being used to gain a competitive advantage by a competing agency.

    However, if you believe that something inappropriate is taking place with your agency, contact your independent attorney immediately. Demand an immediate accounting of your trust funds. If the funds are being held by the agency, insist that they be immediately transferred to a licensed and bonded escrow company. If necessary, contact local law enforcement to mitigate your damages.


    6 comments for “A Cautionary Tale: How To Protect Yourself From Unscrupulous Surrogacy Agencies”

    • Happy Surrogate

      Earthly Angels is a wonderful agency and are very professional. I hate that these negative comments have been made about such an honest company!

    • IPSinCA

      I second Happy Surrogate’s comment!

      Earthly Angels is the low-cost, compassionate alternative to the expensive surrogacy agencies. It is run by a surrogate mother of twins based on her real-world knowledge. It is geared towards middle-class families who would otherwise be “priced out” of the gestational surrogacy world. There are no fancy office towers and slick business suits, but Earthly Angels is just as responsive, professional, and knowledgeable as the $20,000-$30,000 fee agencies at a small fraction of that cost.

      My husband and I have had nothing but great experiences with Earthly Angels.

    • Karen

      I am about to be a surrogate for bala and have everything set up with the ip,s … Luckily I have not signed anything yet if you could give me more information on everything that would be great .. Holly seems awesome but now I’m worried : /

    • scammed surrogate

      take it from a previously scammed surrogate, if holly owns any part of the trust company in anyway or has any ties to it, then dont sign until u demand that she puts ALL of the funds into a completley seperate trust company account, do your research on some find your own and have her deposit the funds there!

    • Havanly

      Avoid Simple Surrogacy. They are the only agency I have found that tries to charge you to make calls to send files the doctors need to make decisions on donor egg qualifcation. All other reputable agencies charge once the donor is medically approved and you select them.


      Excellent points made! I found most of the support groups that rate agencies out there (i.e. the ones that are pulled up in a google search) are sponsored by many of these agencies with the administrator being an attorney or owner of the many agencies posted. Thus you find no negative reviews or real experiences on these agencies, only glowing testimonials! This should be illegal. Tried to post there myself and was blocked for posting a non favorable but honest review of one of their sponsors.

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